The Research Perspective

The Research Perspective’s consultants are former senior managers from large organisations who combine this experience with deep market research and data skills.  This enables engagement at the most senior level within the client organisation – typically at the CEO and senior management team – and the targeting of key business problems.

• Review of current measurement programmes including NPS, customer satisfaction and service delivery programmes;

• Development and tracking of corporate and service KPIs, working with senior managers within client organisations to develop actionable KPIs benchmarked against similar or competing organisations;
  
  
• Data protection advisory services, providing assessments of current processes and guidelines to ensure future compliance;